Do you only work with agencies in New York?

No. Many operational and financial topics apply across states. Because regulations differ by state, compliance items should always be confirmed with local qualified professionals.

Can you help us choose new home care software?

Yes. Rob helps you define requirements, prepare vendor questions, review data for migration, and plan the transition. Vendor selection remains your decision.

Is the compliance checklist legal advice?

No. Checklists organize requirements so they can be reviewed by your attorney, accreditation body, or state resources. They do not replace legal or regulatory advice.

How is pricing strategy approached?

We start with your actual costs: caregiver wages, taxes, benefits, overtime, and overhead, then look at payer mix and market positioning to help you make informed rate decisions.

Is there a minimum number of hours?

Scope is agreed in advance. Many engagements begin with a focused written review with a recorded video walkthrough; live session available on request.

Will you share information about Angels on Call?

No. Rob draws on his experience but does not share confidential information about Angels on Call, and your agency's information is kept confidential as well.

Home Care Agency Consulting From a Working Home Care CEO

Practical help with software migrations, pricing, and compliance organization, from someone who runs a home care company every day. From $175 per hour.

Discuss Your Needs →Get a Free Review & Quote by Email

Handled by email, on your schedule. Free review and quote within one business day.

Overview

Home Care Agency Consulting

Running a home care agency means balancing client care, caregiver recruitment and retention, scheduling, billing, payroll, and regulatory requirements, often all in the same day. Generic consultants rarely understand those pressures. Rob lives them.

Rob has been with Angels on Call, a specialized home care company, since 2008 and has served as CEO since August 2021 while also acting as CFO. The same systems that power a growing home care company, with hundreds of families and a team of dozens, are what Rob brings to your business. He is also a Certified Dementia Care Partner. That experience shapes practical, operator-level guidance for other agency owners and leaders.

Engagements are focused and billed hourly, so you can get help on exactly the challenge in front of you: moving to new software, rethinking pricing, or organizing your compliance requirements for review by qualified professionals.

Who It’s For

Owners and administrators of private-duty and non-medical home care agencies
Agencies planning or struggling through a software change
Leaders reviewing rates, margins, or payer mix
Agencies preparing for growth, a new territory, or new service lines
Newer agency owners who want an experienced operator to pressure-test plans

Problems We Solve

A software migration that risks scheduling, billing, or payroll disruption
Rates that do not reflect true caregiver and overhead costs
Uncertainty about margins by client, service, or payer
Compliance requirements scattered across emails, binders, and memory
Leaders stretched thin with no one to think through decisions with
Growth plans without a clear operational or financial foundation

What’s Included

What You Get

Software migration support: requirements gathering, vendor comparison questions, data review, transition planning, and go-live checklists
Pricing strategy review grounded in caregiver wages, overhead, payer mix, and market positioning
Compliance checklists that organize your requirements for review by your attorney, accreditation body, or state resources
Operational reviews of scheduling, intake, billing, and collections workflows
Financial guidance on cash flow and key agency measures
Leadership and decision support for owners and administrators

Process

How It Works

1
Outline your agency
Share your agency's size, services, systems, and the challenge you want to solve.
2
Free written review
Share your systems, costs, and priorities by email for Rob to review in writing.
3
Agree on scope
Set a focused scope and estimated hours before billable work begins.
4
Work the plan
Rob delivers recommendations, checklists, or migration plans and explains them in writing and a recorded video walkthrough.
5
Next steps
Leave with clear actions and the option to continue as needed.

Rob Dalton, founder of Dalton Elite Solutions

Why Dalton Elite Solutions

Operator-Led, Plain-English Guidance

Guidance from a working home care CEO and CFO, not an outside observer
Experience with the real mechanics of scheduling, billing, payroll, and caregivers
Certified Dementia Care Partner with a care-first perspective
Hourly, focused engagements with no long-term commitment
Clear separation: Angels on Call and Dalton Elite Solutions LLC are separate companies

Pricing

A Clear Starting Point

Starting at

$175/hr

$175 per hour, with a focused scope and estimated hours agreed before work begins.
Larger projects such as full software migrations can be quoted as a defined engagement.
Compliance checklists are organizational tools, not legal advice. Final compliance decisions should be confirmed with qualified legal and regulatory professionals.

Scope and final pricing are confirmed with Rob before work begins.

FAQ

Common Questions

Talk Shop With Someone Who Runs a Home Care Company

Tell us about your agency and the challenge in front of you, and get a free review and quote by email.

Get a Free Review & Quote by Email